Client Relations

Using Check-ins as a Superior Project Management Hack

use weekly emails check-ins to supercharge client relations

As an engineer, you are tasked with a lot of challenging things. It could be a design or a presentation, but one of the most challenging tasks I have encountered as an engineer is dealing with people while serving in a project management role! Working with and cooperating with co-workers is one thing—you or your company controls who works for you. What no one truly controls is who you work for! Of course, you can choose to not bid on a project or decline the opportunity to join a team, but if you are not willing to work for clients you will not get far in this industry.

When you are hired by a client you open the door to serving their needs. You provide your expertise and knowledge to assist them through a process and ultimately deliver to them a product that they can then use. Being able to do this is one thing, but being able to work with the personality of the client may be another thing. Let’s walk through one of the best things I ever do as a project manager and where I have had a great deal of success, in part, because of this simple task.

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Shameless Treatment to Challenge Imposter Syndrome

It might be feeling out of place or unprepared for a task. Imposter Syndrome is real and it is something all professionals contend with.

I believe everyone experiences some level of Imposter Syndrome at several different points in their careers. It could be just a feeling of being out of place. Maybe it’s a delegated task that you feel you have no business being involved in or being offered a promotion simply because of your actions. Both of these scenarios can spark self-doubt, commonly called imposter syndrome. Treating imposter syndrome takes effort but it doesn’t need to be something you don’t immediately want to take on!

Let’s walk through 3 great ways to shamelessly tackle the challenges of self-doubt together!

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Why Looming Friday Deadlines Can Hinder Professional Success

deadlines can help you win or lose in the game of professional success

Professional engineering and project management require deadlines to be established a met. After all, our work focuses on delivering our expertise to others, for their use. Whether it’s a geotechnical report, a set of high-quality construction plans, or anything in between – the people paying for professional services expect something of value in return.

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3 Reasons Repeat Clients Are the Best Clients

repeat clients are the best clients

Clients come in all shapes and sizes. Some clients are “difficult” while others make you say, “I wish all of our clients were like you.” Unfortunately, we remember the difficult ones because of the challenges they presented, whether it was their unreasonable ‘center of the world’ demands or the general stress they caused us. For engineering professionals, these can be one-off clients who only need your services for a specific scenario or repeat clients who have the potential to be long-term relationships with an assortment of different projects over the years. Each has its own unique opportunities when it comes to repeat business.

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